This case study traces how a focus on value and pricing has helped transform Wollens into a legal powerhouse in the South West of England. Talking to Chris Hart, CEO, Clive Meredith, Practice Director, Katrina Vollentine, head of Private Client,…

In the third part of Pricing Transformation, by Richard Burcher, he explains how to develop a pricing vision and strategic plan. While many law firms have over the last few years begun pricing improvement initiatives, many have failed to realise…

What role does pricing play in the current crisis? How should firms approach pricing both strategically and tactically? Nigel Haddon provides the answer in this short post, first published in the Solicitors Journal. Like many other kinds of businesses, law…

In part 2 of Richard Burcher’s pricing transformation series, he discusses the next step of creating an effective guiding coalition. While many law firms have over the last few years begun pricing improvement initiatives, many have failed to realise their…

Nigel Haddon was interviewed in late April 2020 by Andy Poole of Armstrong Watson on the approaches law and accountancy firms should take to pricing  in these unprecedented times. How can firms motivate clients to pay quickly on work that’s…

In the first of an 8-part series, Richard Burcher sets out the 8 steps to a successful law firm pricing improvement initiative. While many law firms have over the last few years begun pricing improvement initiatives, many have failed to…

Richard Burcher, managing director of Validatum discusses implementing emergency pricing polices in light of the current global situation. If I never hear the word ‘unprecedented’ again, it will be too soon, but there is undoubtedly no play book for what…

The 2019 PwC Law Firms Survey revealed that, “…the finance function’s top three priorities are pricing and profitability, working capital and business analysis/ reporting. These priorities are reflective of the continued high fee income write off levels and widening gaps…

Where’s the legal services pricing puck heading? is a compelling interview with Richard Burcher, the leading authority on pricing legal services and contributor to the Dialogue on Remaking Law Firms. Thank you for joining the Dialogue on Remaking Law Firms for a…

Validatum has written and lectured extensively on previous occasions about law firms misaligned meritocracy structures and the capacity for that misalignment to encourage pricing behaviour that is sub-optimal for both the client and the firm. So, kudos to someone of…