We lawyers detest talking about our fees with our clients. We have worked with over 300 law firms in 18 countries and if there is one common denominator, it is a shared perspective that the price conversation is the most…

The past two years have been good for most law firms in the United Kingdom and New Zealand with both profitability and cash flow improving. While there are significant issues, especially around staff retention and attraction, and also succession planning,…

When I qualified as a solicitor in 1984, lawyers were mostly concerned with advising clients and ensuring they billed for their time. Profitability was a given. But not anymore. The world has changed. The global financial crisis, technology, commoditisation and…