After legal expertise, client relationships are surely a lawyers most valuable asset – and yet managing that information is often given scant attention. A report from Legal IT Insider on the latest developments in the CRM provision for law firms…

Helene Russell reveals her five top tips for those starting to write their knowledge management strategy. I recently ran my popular knowledge management strategy workshop and have developed these five top tips for those who could not make it. To…

It killed the cat. It went to Mars. How can it help you learn and improve your knowledge-sharing conversations? It encourages you to learn, helps you have enjoyable conversations and generally makes life interesting. Having recently read an article about…