AI and Knowledge Management – The Impact of AI and associated technologies on legal knowledge and information management practices Leading iManage Partner Tiger Eye sat down with LCN Consultant Helene Russell, (also Knowledge Management (KM) Consultant at The Knowledge Network),…

In Part 1 we looked at some common failings of firms to maximise the return, by no means
exclusively in financial terms, from their investment in pricing training,
Let’s remind ourselves of the four categories of firm I rather...

Pricing – Easy, isn’t it – PART 1   I’ve been training lawyers and accountants in value pricing for almost a decade now. I’ve worked
with 100 or so firms, from niche sole practitioner up to top 100 (law)/top 40…

With the new law which introduces no-fault divorce comes a new set of jargon for family lawyers (and their marketing teams) and which will apply to divorces initiated on or after 6 April 2022. The person who applies for the…

Inflation. Can anyone remember what that looks like? We have been living with historically ultra-low inflation for what seems like forever. We must go back to 1980 to see anything like what is currently being experienced in the US...

First Published in PM Magazine, January 2022 (www.pmforum.co.uk) Images are a vital part of your content marketing; they inject life into your blog, add colour to your corporate social media feed and studies have shown posts perform better, are shared…

The legal sector is globally facing challenges around recruitment and retention, hybrid working, sustainability, culture, pricing, governance and consolidation. During this Law Chat, leading UK law management consultant Nigel Haddon will share his perspectives. You can watch the full episode…

In an article for The Law Society Management Section, Sue Bramall, managing director of Berners Marketing, looks at the impact anxiety has within law firm marketing, and what you can do to support both employees and clients. The UK charity …

A half-day online workshop to teach you how to improve the ways that lessons are learned in your organisation, to improve risk management, efficiency and quality. When: Thursday 17 February 2022 Time: 2pm – 5pm Where: Online This workshop will…

Should knowledge workers and leaders play poker? In this article Helene Russell, knowledge, learning and innovation specialist, considers the “description experience gap” and whether learning poker can help. I recently listened to “Future You”, part of this series about thinking …