Hourly Billing and AI: The Perfect Pricing Storm (first published on Validatum)

It’s time to relearn what value pricing looks like. Law firms face overwhelming pressure from current and potential clients to do ‘more for less,’ resulting in rapidly growing interest in technology-augmented offerings. Firms are now focused on leveraging technology for…

Law Firm IPOs: Pricing on a Wing and a Prayer (first published on Validatum)

We usually begin our Partners Pricing Masterclasses with one of the most evocative of Warren Buffet’s quotes, ‘The single most important decision in evaluating a business is pricing power. If you’ve got the power to raise prices without losing...

Workshop: 5 & 6 March 2019, Strategic Pricing Masterclass, Gray’s Inn, London

Pricing is a key area for law firms and an area that can have a huge impact on profitability. Otterburn Legal Consulting is holding a strategic pricing masterclass which will cover a number of pricing areas. The key speaker with…

Future Firm Forum: Focus, Foresight, Friendship and Fun

It’s a week since I returned home from the 2018 Future Firm Forum in Queenstown, New Zealand. I have reflected on it often since. For those of you aren’t aware of the Future Firm Forum, it is an intimate gathering…

Hélène Russell launches new book club initiative for knowledge and learning

A new initiative set up by Hélène Russell: a book club for knowledge and learning professionals. Legal sector knowledge and learning professionals often work alone or in small groups and struggle to find opportunities to network, learn and improve their…

The science of price sensitivity – yep, it’s a thing (first published on Validatum)

One of the many shortcomings in our current approach to pricing legal services is the preoccupation with merely pricing the job. While at face value this would appear to be all that is required, it is in fact only...

Podcast now available: Knowledge sharing starts with trust

A podcast interview with Hélène Russell by Ari Kaplan of Reinventing Professionals, discussing the importance of trust and networks for knowledge sharing. Some knowledge is complex, such as the knowledge from experiences which informs our tactical decision-making in legal matters.…

Leading Legal Pricing Experts Launch AI-Powered Pricing Tool

Legal pricing experts Burcher Jennings and Validatum have today announced a ‘game changing partnership’ with cutting-edge legal tech firm Neota Logic set to disrupt the world of legal pricing for the benefit of clients and firms. The partnership is...

Knowledge Loss – can you afford it? (first published on Legal Futures)

Law firms sell solutions to clients’ problems based on the combined knowledge of staff. People will always move on, but can you afford to lose their knowledge when they go? If not, what can you do to minimise the...

More dangerous drivel from the Legal Services Consumer Panel

Under normal circumstances, we would not bother wasting time addressing the asinine drivel that periodically issues forth from the Legal Services Consumer Panel but the latest article in the Law Society Gazette (1 August 2018) simply cannot pass without...