In 2016 Forbes magazine ran an article entitled, ‘10 Jobs That Didn’t Exist 10 Years Ago’. It’s a bit of a cliché but everyone understands the concept that jobs which could not have been conceived of a few years...

Let us say at the outset that we are strong proponents of fixed fees, even in areas of work where they have not been particularly prevalent such as dispute resolution. We believe that they should be used much more...

LawTalk, the journal of the New Zealand Law Society, asked five innovative New Zealanders working in the legal services industry – including our own Simon Tupman – about the changes needed today and what they think could happen over...

“If we were running real businesses, we would be identifying future leaders in their 20s and 30s and fast-tracking them – whereas in most law firms people first have to prove themselves as a lawyer, and earn high fees,...

Most firms now recognise that pricing strategy and execution requires considerably more focus and effort than has historically been the case. But as with any initiative, the starting point should be a critical appraisal of how we are doing...

Using illustrative examples, this article explains three key ratios that banks use to assess the profitability of their law firm clients Some firms are doing well; however most firms in Scotland have seen relatively flat profits over the last four…

‘Success is stumbling from failure to failure with no loss of enthusiasm’ – said Winston Churchill, although not in the recent film Darkest Hour. The legal profession has seen more than a few failures in recent years.  Some were due…

The Law Consultancy Network continues to go from strength to strength and this month welcomes to its ranks knowledge management expert Hélène Russell, owner of TheKnowledgeBusiness, founder and leader of Knowledge Network UK. Hélène helps law firms and legal service…

  “I am sick and tired of asking my external law firms for a garden shed and getting a bloody office tower and a bill to match!” So opined [verbatim] a very frustrated FTSE 100 GC in a casual conversation…

Interview with Thought Leader and expert on pricing Richard Burcher, Managing Director of Validatum (first published on Legal Business World) Richard, can you tell us a little bit more about your background and how you became a specialist on pricing? …