Making virtual collaborations work (first published on Knowledge4Lawyers)

We have no choice now but to make virtual collaborations work. But how? This post from Helene Russell, Knowledge Learning and Innovation specialist, draws together 5 top tips from law firm leaders. I’ve been gathering some thoughts from practitioners and…

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The Future of Legal Services and the Courts – with Richard Susskind – 23 October 2020

In the sixth instalment of the Law Chat webcast series, Simon chats with Professor Richard Susskind on the future of legal services and the courts. You can watch the full video by clicking here or on the video below:…

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Pricing and the ‘Dunning Kruger Effect’ (first published on Validatum)

There is a quite extraordinary paradox at play here. On the one hand you would expect many lawyers, particularly those that are long in the tooth, to be quite pessimistic, negative and cynical with a hardwired expectation that most...

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Who is Responsible for Profitability in Your Firm? (first published of Validatum)

In an article first published on Validatum, pricing consultant Richard Burcher explores the question of who is responsible for profitability within a law firm and what firms can do to improve financial management. Legal PR firm, Byfield Consultancy, has just…

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Client-centricity – with George Beaton and Jon Huxley – The Law Chat Series – 10 September 2020

In the fifth instalment of the Law Chat webcast series, Simon Tupman explores client-centricity and what defines a successful law firm with George Beaton and Jon Huxley. You can watch the full video by clicking here or on the video…

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Client Pricing Preferences: Dissimulation or Mendacity? (first published on Validatum)

Okay, perhaps that’s a little rough, suggesting that clients deliberately conceal their real wishes or are plain dishonest about them, but maybe a fairer description would be mercurial – ‘tending to change mood suddenly’ according to the Concise OED. This…

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Lawyers as Changemakers – with Kim Wright – The Law Chat Series – 13 August 2020

During the fourth instalment of the Law Chat webcast series, Simon chats with US lawyer and author J. Kim Wright, J.D. who for much of her career has been an advocate for systems change in the law. You can watch…

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The future for leaders – With Gerry Riskin – The Law Chat Series – 16 July 2020

In the third instalment of the Law Chat webcast series hosted by Simon Tupman, he will chat with internationally recognized lawyer, author and management consultant, Gerry Riskin of Edge International about leadership in the legal sector and the challenges...

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Pricing Transformation – Step #8 – Anchoring New Approaches in Culture (first published in Validatum)

In the final installment of his Pricing Transformation series, Richard Burcher advises on how law firms can anchor the new approaches they are taking to pricing in the culture of their law firm. While many law firms have over the…

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Pricing Transformation – Step #7 – Consolidating Gains (first published on Validatum)

In the seventh part of his Pricing Transformation series, Richard Burcher explains how law firms can consolidate gains made during major change management projects. While many law firms have over the last few years begun pricing improvement initiatives, many have…

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