Client Development

We all know that the most effective source of new business is existing clients.  Providing excellent service, keeping in touch, standing in the client’s shoes and being responsive to their needs are essential elements of an effective client management strategy.

The Law Consultancy Network has deep experience in helping firms create mutually beneficial, long-term relationships with key clients.  We work with partners and lawyers to:

• create client relationship management programmes
• maintain momentum and drive action
• identify and respond to client needs
• make the most of client interactions
• review progress and use feedback to effect change.