Tomorrow’s KM: Innovation, best practice and the future of knowledge management

Interested in the intersection between knowledge, learning, innovation and creativity and its place in your business’s success? Ark’s latest multi-author book, with a contribution from our Helene Russell, is now available. Innovation is arguably an integral part of the knowledge…

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Helene’s popular Foundations of Knowledge and Learning course comes to Scotland for the first time

If you are looking to understand the fundamentals of knowledge and learning, whether a PSL, Head of Knowledge or an interested Partner or Associate, this afternoon workshop will give you the grounding you need. When: Tuesday 24 September 2019 Where:

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A bit too Britney Spears and Brit Pop?

How did a conversation about knowledge and learning lead to Helene Russell humming Britney Spears all evening? In the 1990s, when knowledge management was relatively new as a discrete discipline, many people thought new technologies and warehouse-databases of knowledge were…

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KM: The Scores is back!

Learn the most effective ways to measure the impact of your knowledge and learning projects. How do you measure the knowledge in someone’s head? Most people who work in know how or knowledge management have grappled endlessly with this issue.…

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KM: The Works – it’s your last chance!

If you are looking to understand what knowledge management is, whether a PSL, head of knowledge or an interested partner or associate, this day-long foundation course will give you the grounding you need. When: 18 July 2019 Where: London Learn…

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11 & 17 July 2019 – Design thinking in Knowledge Management

The next KN-UK event will look at how those working in knowledge management can use design thinking techniques to improve how we deliver services. When I set up Knowledge Network UK, I wanted to bring quality specialist training for KMers…

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‘KM like a boss’ – a series of workshops in Scotland

For the first time, Helene has taken her most popular workshops out of London and up to Scotland. Choose from four separate workshops or book all to create a week-long intensive course. Learn the fundamentals, the complex topic of measurement,…

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Knowledge management strategies – five top tips (first published on Knowledge for Lawyers)

Helene Russell reveals her five top tips for those starting to write their knowledge management strategy. I recently ran my popular knowledge management strategy workshop and have developed these five top tips for those who could not make it. To…

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Curiosity (first published on Knowledge for Lawyers)

It killed the cat. It went to Mars. How can it help you learn and improve your knowledge-sharing conversations? It encourages you to learn, helps you have enjoyable conversations and generally makes life interesting. Having recently read an article about…

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Helene Russell’s book club: the next book-crates are in the post!

After a fascinating discussion on the merits of Critical Knowledge Management by Dorothy Leonard, the next mystery knowledge and learning book is now in the post to Helene’s book club members. Helene Russell’s online book club connects those interested in…

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