Under normal circumstances, we would not bother wasting time addressing the asinine drivel that periodically issues forth from the Legal Services Consumer Panel but the latest article in the Law Society Gazette (1 August 2018) simply cannot pass without...

As times are tough in the conveyancing market, Sue Bramall shares her 12 steps to success for a law firm that wants to stand out from the competition and win clients. The RICS UK Residential Market Survey for March 2018…

A 2-hour seminar and workshop on the place of conversation and knowledge sharing within your knowledge strategy. Carla O’Dell, Chairman of APQC, chose “Conversation” as her word of the year. This seminar will look at:

• what makes conversation a special

An afternoon workshop teaching you to identify and put to work the most valuable knowledge in your organisation. The kind of knowledge that can be written down and put in a database is easy to share, but what about...

“This book should be obligatory reading for every law student, every lawyer who would like to improve their communication skills, and every communications professional who works with lawyers.”  Sue Bramall When I finally closed my copy of Clarity for Lawyers,…

In 2016 Forbes magazine ran an article entitled, ‘10 Jobs That Didn’t Exist 10 Years Ago’. It’s a bit of a cliché but everyone understands the concept that jobs which could not have been conceived of a few years...

The next session called ‘Intranets that work’ is by Duncan Ogilvy and Sally Roberts of 3Kites Consulting and will cover technical/design aspects but focus mainly on practical tips to generate firm-wide interest and participation, secure appropriate resource, governance and...

Let us say at the outset that we are strong proponents of fixed fees, even in areas of work where they have not been particularly prevalent such as dispute resolution. We believe that they should be used much more...

In support of access to justice, members of the Law Consultancy Network completed the 2018 London Legal Walk, alongside over 13,000 friends and colleagues from the law profession. Andrew Otterburn, Vicky Ling, Simon Tupman and Chris Denington, joined up with…

“Our solicitors put lots of content on our website, but we don’t get much business from it”, said the managing partner of a law firm to me recently.  Indeed, there was plenty of legal text on the website but...