Do you need to get your knowledge management strategy written, but you are struggling to find the time? This workshop will help. Get an afternoon workshop considering which might be the best approach for your firm, with plenty of...

Why do some law firms seem happy to leave money on the table? Why is there not a greater emphasis on evidence-based knowledge management practice in the legal sector? Hélène Russell explores this issue and suggests some ways you...

Last year we saw solid real-terms growth for firms polled in the Law Society’s Law Management Section (LMS) Financial Benchmarking Survey 2019, which showed a median rise in income of 4.2% for participating firms. If you would like to read…

PEOPLE FIRST, DIGITAL SECOND! That was my key message to 250 delegates at Lawfest in Auckland last week. It was terrific to see so much interest in the impact of technology on the delivery of legal services and to hear…

We all know how knowledge sharing can benefit law firm profitability, but without the right culture to support that sharing, your learning and knowledge management efforts will struggle. Changing culture can be complex, so come along to a practical...

Until now, only those who could get to the UK could attend Helene Russell’s well-respected knowledge management training events, but with the release of her first new online course, her practical and business-focused knowledge management training is available to...

Hélène Russell, legal knowledge and learning specialist, recently interviewed Sue Bramall for KM Insight, part of the ARK Group. They discussed Sue’s top tips for improving the branding, visibility and reputation of law firm knowledge teams so they can help…

Last week, in the 2nd instalment of blog series ‘Planning for the RFP storm’, Steph Hogg, Validatum Head of Procurement, Bid & Tender Consulting, talked about the types of questions firms should be asking themselves and the pre-work that...

Mention the words ‘strategy’ or ‘planning’ to many business leaders and managers and their eyes tend to glaze over. Many I speak to profess their organisation or firm has ‘done it’ but on closer inspection, in reality, they have...

In part 2 of this 3-part weekly series, Steph Hogg, Validatum Head of Procurement, Bid & Tender Consulting, will get into more detail on what that checklist looks like and why. Last week, the 3-part series began with what is…