There’s no such thing as infinite lives in the real world, but in this post Helene Russell, specialist in knowledge, learning and innovation, gives you some ideas to help your organisation learn from each experience. “My book club is reading…

In these difficult times, remember that it is personal contact that is discouraged, not connection itself and we are fortunate to live in an age where we can connect through technology and still have meaningful conversations. To help out anyone…

A practical lunchtime workshop. Learn how knowledge reviews *during* projects work at Arup Global Rail, with guest speaker Andrew Trickett, Business Knowledge Manager at Arup Global Rail. When: 20 November 2019 & 27 November 2019 Where: Bristol & Birmingham Andrew…

If you are looking to understand the fundamentals of knowledge and learning, whether a PSL, Head of Knowledge or an interested Partner or Associate, this afternoon workshop will give you the grounding you need. When: Tuesday 24 September 2019 Where:…

How did a conversation about knowledge and learning lead to Helene Russell humming Britney Spears all evening? In the 1990s, when knowledge management was relatively new as a discrete discipline, many people thought new technologies and warehouse-databases of knowledge were…

Learn the most effective ways to measure the impact of your knowledge and learning projects. How do you measure the knowledge in someone’s head? Most people who work in know how or knowledge management have grappled endlessly with this issue.…

If you are looking to understand what knowledge management is, whether a PSL, head of knowledge or an interested partner or associate, this day-long foundation course will give you the grounding you need. When: 18 July 2019 Where: London Learn…

The next KN-UK event will look at how those working in knowledge management can use design thinking techniques to improve how we deliver services. When I set up Knowledge Network UK, I wanted to bring quality specialist training for KMers…

For the first time, Helene has taken her most popular workshops out of London and up to Scotland. Choose from four separate workshops or book all to create a week-long intensive course. Learn the fundamentals, the complex topic of measurement,…

Do you worry that your organisation doesn’t really understand the value that you offer and sees you as an expensive overhead? This is a problem often raised by PSLs and KMers in law firms, so our Helene Russell decided to…